Tickets available for February’s Trey Anastasio show at Ithaca’s State Theatre sold out in minutes, in both Thursday’s presale and Friday’s general sale, leaving would-be buyers frustrated.
Dan Smalls from DSP Shows dismissed allegations on Facebook that the Ithaca-based promotion business had itself put tickets up for resale on StubHub, an online aftermarket ticket exchange website. “This is a leader of a band that plays 25,000-seat venues playing a 1,600-seat venue. Demand far outweighs supply.” Anastasio is best known as the front man for Phish.
Tickets for the mid-winter show went on sale to subscribers of the DSP Shows mailing list at 10am Thursday, with people needing a code from an email sent on Wednesday to try buying tickets. Public sales started at 10am today. In both cases, people say they were shut out, and by 10:30am Friday there were “tons of the tickets up on StubHub already,” according to one complaint.
“We do everything in our power to minimize scalpers buying tickets,” says DSP Shows. Most online ticket sales systems include features intended to make it harder for automated tools to buy batches of tickets for scalping, or resale at a premium price.
A representative at DSP Shows said Dan Smalls was not available for comment when we called this afternoon at their request.